
Press and hold Volume Up (on the left side) and the Power button at the same time for at least 15 seconds. Always make sure the Surface is turned off first –  not a problem in our case. But obviously our Surface RT already seemed dead, so we were willing to give it a shot. Important: Microsoft says to NOT use this process on a Surface RT or Surface 2. This is the preferred method but it still did not start our Surface RT. Wait a few seconds to see if the Surface begins running and screen turns on. Repeatedly press and hold the Power button for 1/2 second before letting go (on/off on/off on/off). Press and hold the Power button for 10 seconds. Make sure that the Power Supply is attached to the device. So, at this point we had two things to try, one of which is not recommended for Surface RT/2. So, we figured the battery must be drained and plugged it in for an hour. We brought it inside in the morning and let it warm up for several hours, but it still wouldn’t start. So, guess what happened? Yep, the Surface froze and won’t turn on.
Since we have two Surfaces, we did not notice that one was missing. Consequently, we accidentally left one of our Surface tablets in the car overnight.
Yesterday, on the way home from work, we made a stop and had several bags of stuff to carry in with us. Here is the scenario: We have had arctic temperatures here in the mid-west for the past couple of weeks.